Effective October 31, 2026
This Privacy Policy describes how Steven Featherston, doing business as Last Minute Training, handles personal information collected through our website, training services, and communications.
Information we collect
Depending on how you interact with us, we collect information you provide, such as your name, email address, phone number, organization, course registrations, training and certification records, and messages or certificate images you send us. When you agree to text messaging, we also retain information about your permission and opt-out requests.
Our website uses Google Analytics to understand website use. Analytics and website hosting services may process technical information such as device and browser details, pages visited, approximate location, and network information. Analytics may use cookies or similar technologies. You can manage cookies through your browser settings.
How we use information
We use information to answer questions, arrange and deliver training, maintain training records, assist with certificates, process administrative requests, and improve our website and services. We use phone numbers for text messaging only within the scope of the permission you provide. We also use consent and opt-out records to honor your communication choices.
SMS privacy
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile information and SMS consent are not shared with affiliates for marketing or promotional purposes. We do not buy SMS consent or transfer it to another organization for its own messaging. Providers that help us deliver communications may process phone numbers, message content, and consent or opt-out information only as needed to provide that service.
Service providers and training records
We use providers for website hosting, analytics, registration, payment processing, email, and phone or messaging services. They process information needed for those functions. Relevant training details may be provided to instructors, our training center, or the applicable credentialing organization to administer courses and credentials. We may disclose information when required by law.
External registration, payment, and credentialing websites have their own privacy policies. Review those policies when using their services.
Retention and security
We retain information as needed to provide training and support, maintain required records, honor communication preferences, and meet applicable obligations. We use reasonable safeguards to protect information, but no internet transmission or storage method is completely secure.
Your choices and contact
Reply STOP to stop LMT text messages. Reply HELP for help. You can also contact [email protected] or (701) 712-8698 to update your contact information, ask about your records, request deletion, or change your communication preferences. Some records may need to be retained for training, legal, or administrative purposes.
For messaging details, read our Terms & Conditions.
Policy updates
We may update this policy when our services or practices change. The effective date above identifies the current version.